We have identified ten distinct leaks throughout this series. But to fix them, leadership must stop viewing them as “developer complaints” and start viewing them as operational waste. To do that, we have to look at the Total Cost of Ownership (TCO) of…
Engineers are hired to build a specific architecture, but they are often forced to move the foundation while the concrete is still pouring. While the “Feedback Lag” (Article 8) is about waiting, Requirement Drift is about the mid-flight pivot that acts as a “Force…
Engineers are hired to build the right thing the first time, but they are often forced to work in the dark. While the “Review Stall” (Article 7) deals with peer approval, the Feedback Lag deals with the high “Round-Trip Time” (RTT) from stakeholders. The…
Engineers are hired to ship code, but they are often caught in “Human Deadlocks.” While the “Discovery Gap” (Article 6) deals with finding data, the Review Stall deals with the decay of logic while waiting for human approval. The Problem: Human Deadlocks In multi-threaded…
Engineers are hired to apply logic to data, but they often spend half their day simply trying to find the data. While “Tooling Friction” (Article 5) deals with mechanical delays, the Discovery Gap deals with the mental friction of hunting for information. The Problem:…
Engineers are hired for the speed of their thought, but they are often limited by the speed of their machines. While “Shadow Work” deals with human-induced interruptions, Tooling Friction deals with the mechanical “micro-leaks” that force a brain to disengage. The Problem: The “Cold…
Engineers are hired to execute a prioritised roadmap, but they are often diverted by “unofficial” requests that arrive through the back door. While the “Alignment Trap” (Article 3) handles the weight of official meetings, Shadow Workdeals with the invisible drain of the “quick…
Engineers are hired to build solutions, but they are often stuck in a state of “perpetual permission.” While the “Notification Tax” (Article 2) deals with individual pings, the Alignment Trap deals with the collective drag of unnecessary consensus. The Problem: Human Checksums In data…
Engineers are hired for their ability to solve complex problems, yet they are often managed as if they are operating a live chat support desk. While the “Calendar Holes” from Article 1 deal with scheduled interruptions, the Notification Taxdeals with the unscheduled ones:…
A massive blind spot exists in how productivity is measured. While “Velocity” and “Story Points” are tracked, the Environment Overhead is completely ignored. Engineers are treated like CPUs that can context-switch with zero cost, but humans are not silicon. A “Cold Start”…